Senior Executive, Supply Chain Management (Order Management)
ROHDE & SCHWARZ ASIA PTE. LTD.
3 days ago
Posted date3 days ago
N/A
Minimum levelN/A
Tasks:
Daily Operations:
Tactical:
Qualifications:
Daily Operations:
- Order entry and order clarification with customers and production scheduler
- Issue Order Acknowledgment to customers and ensuring sales orders follow sales terms and conditions
- Prioritization and tracking of customers' orders in SAP, including expediting and handling change request
- Analyze and prepare shipment documentation according to the delivery schedule plan
- Generate invoicing and point of contact on billing matters, which include preparation of LC documents for bank submission
- Vetting of contracts, in terms of shipping terms and requirements
- Communicate and coordinate with external customers and internal stakeholders to deliver the orders accordingly
- Reverse logistics handling, including the issuing of credit memo
- Attend to customer's feedback and work closely with key stakeholders to resolve issues
- Support New product introduction (NPI) activities
- Coordinate in product End of Live (EOL) activities, with emphasized on the appropriate supply chain activities
- Respond promptly to customer inquiries
- Analyze and support in KPI reporting to provide high level of customer service
- Review order processing procedure according to the business needs
- Participate in continuous process improvement and projects
- Ad-hoc logistics tasks assigned
Tactical:
- Drive the planning and countermeasure in supply chain risks for order fulfillment of box orders worldwide
- Establish and maintain performance matrix and standards that monitor clearly the health of the overall supply chain activities in a transparent manner
- Measure and implement action plans to ensure cost-effective and efficient SC processes
- Establish and maintain Work Instructions and procedures in supply chain topics for box business
- Review and re-engineer existing box business order management processes
Qualifications:
- Minimum Diploma or Degree equivalent in Logistics or equivalent.
- At least 3 years of related experience in Order Processing / Order Fulfillment functions preferably in Manufacturing environment
- Proficient in SAP R3 SD/MM Modules and S4 Hana system
- Good knowledge and experience in handling L/C, Incoterm, Credit/Debit note ops
- Knowledge in Strategic Goods Documentation and control
- Proficient in Microsoft Office, especially in MS excel
- Customer oriented focus and mindset
- Good communication and interpersonal skills in both written and spoken English
- Mature and has a team player attitude while being able to work independently
- Possess excellent communication and negotiation skills
- Attention to detail and accuracy
JOB SUMMARY
Senior Executive, Supply Chain Management (Order Management)
ROHDE & SCHWARZ ASIA PTE. LTD.
Singapore
3 days ago
N/A
Full-time
Senior Executive, Supply Chain Management (Order Management)