Main responsibilities:

• Understands users and formalize their needs with a user centric approach and method

• Designs sustainable solutions from concept to launch, in line with Architecture principles and in coherence with Product vision

• Maintains Digital Planning product knowledge through relevant documentation

• Understands end to end processes in order to anticipate and consider potential impacts on other products/platforms with the help of the product manager and delivery coordinator

• Challenges business requirements and recommends alternative solutions, providing risks and effort associated to build the most appropriate and value-added solution.

Product design and project execution

• Conducts necessary analyses with Key Users that lead to the delivery of the high level functional needs. Formalizes process design with the Business. Conducts necessary Design Thinking workshops.

• Provides detailed specifications.

• Collaborates with the UI designer/ or developer / or technical expert to design the mockup of the product or prototype. Organizes validation loops with the Business and the Product Manager / delivery coordinator and refines specifications based on feedbacks.

• Drives necessary alignments with developers and other impacted products stakeholders (when required) in the building of the solution

• Contributes to the quality of delivered solution through test design and execution, playing the role of QC analyst when necessary (including regression tests)

• Raises defects and ensures resolution

• Facilitates user adoption through organizational procedures and user guide.

• Organizes, prepares, runs/supports UAT, user training, roll-out and handover to Product Support.

• Analyzes and reports risk in product development and project delivery

User research and understanding

• Collaborates with product managers and users to identify the best experience that meets user, business and technical needs

• Creates and maintains user personas, user journey (when applicable) and process maps, user flow diagrams

• Runs necessary interviews, workshops and tests with the users to create, validate or adjust the design

• Creates & maintains a high visibility of business processes, and dependencies

• Proactively proposes relevant product upgrades and adaptations in order to increase User Experience and efficiency

Product specification and documentation

• Creates, Updates and maintains the documentation of the product, including User Guides and Functional Specification

• Supports Product Manager in change request management and follow-up with Product Support and in the product backlog definition and refinement

• Ensures consistency of product on the long run following Architecture principles

Innovation projects

• Provides expertise on business process, products or data all along innovation process

• Contributes in identifying the Minimum Viable Product, in collaboration with the relevant contributors.

Education / Primary Qualification:

Bachelor's degree in computer engineering, IT or supply chain

Professional experience:

• At least 5 years' in a similar capacity as Functional/Application Designer, with at least 2 full implementation cycle of global IT/SAP projects configuring and implementing Planning solutions. Technical expertise in SAP IBP (DM, S&OP), PP and MM modules required

• Preferably with Degree in Engineering or IT

• Business mapping and blueprinting experience implementing one or more SAP systems required.

• Knowledge of process analysis and design required.

• Must have excellent analytical and problem-solving skills.

• Must be a self-starter and be an independent analytical thinker with attention to detail

• Must have successful experience in prioritizing and managing multiple tasks, and adapting to a changing environment.

Skills :

• Business mapping and blueprinting experience implementing one or more SAP systems required.

• Knowledge of process analysis and design.

• Must have excellent analytical and problem-solving skills.

• Facilitation, change management Skills

• Must be a self-starter and be an independent analytical thinker with high attention to detail

• Fluent in English. Additional language is a plus

Soft Skills

• Empathic, Collaborative/Proactive, Curious, Agile/Adaptive

• Team spirit, good communication skills, culture of sharing