This hybrid role combines core responsibilities in Order Fulfilment (50%), Inside Sales (25%), and Procurement (25%).

1. Order Fulfilment Executive (50%)

Manages end-to-end order processing and delivery coordination while supporting fulfilment-related project tracking and cost monitoring.

Key Responsibilities:

• Process and manage customer orders using Autocount Accounting Systems.

• Coordinate with Logistics, Production, and QA/Compliance teams to ensure timely delivery.

• Monitor order status and proactively update customers.

• Handle orders, returns, and issue resolutions.

• Acts as the primary contact for customer inquiries and delivery updates.

• Collaborate with Sales and QA teams to align on service expectations and resolve any operational issues.

• Maintain high levels of customer satisfaction through effective communication and service follow-up.

2. Inside Sales Representative (25%)

Supports sales functions by managing customer accounts, responding to RFQs, and handling small to mid-sized transactions, mainly on harvest business

Key Responsibilities:

• Respond to customer inquiries and provide accurate product and order details.

• Generate quotations and process corresponding sales orders.

• Identify and act on opportunities for repeat business and upselling.

• Maintain ongoing relationships with existing customers.

• Act as the Point of Contact (PIC) for GB part creation.

• Manage the Approved Vendor List (AVL), including vendor audits and long-term qualification processes.

3. Procurement (25%)

Handles sourcing, purchasing, and negotiation of goods and services, focusing on cost efficiency, supplier management, and timely, quality delivery.

Key Responsibilities:

• Source and evaluate suppliers based on quality, cost, and reliability.

• Request, compare, and analyse vendor quotations.

• Negotiate pricing, terms, and delivery schedules to secure optimal value.

• Place purchase orders and monitor delivery schedules.

• Maintain accurate procurement records and supplier contracts.

• Ensure goods and services meet required specifications, cost, quality, timelines.

Key Skills and Competencies:

• Attention to detail and organizational skills

• Effective communication and negotiation skills

• Strong Time management and multitasking

• Proactive problem-solving and critical thinking

• Understanding of fundamental procurement processes

• Strong ethics and a commitment to transparency and compliance

• Knowledge of Engineering is preferred