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IT Infrastructure Support ( PC | Troubleshooting)


THE SUPREME HR ADVISORY PTE. LTD.
8 days ago
Posted date
8 days ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
OtherJob category
Other
IT Executive

Working hour : 8am to 5.45pm Mon to Fri
Working Salary : $3,500 to $4,000
Working Location: Admiralty

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Scope:

1. IT Infrastructure Support
  • Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.)
  • Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi
  • Ensure servers and data storage are running smoothly (file servers, domain controllers)

2. System Administration
  • Manage user accounts, email, Active Directory, file permissions
  • Monitor IT security (antivirus, firewalls, data protection policies)
  • Perform regular backups and ensure disaster recovery plans are in place

3. Manufacturing/Production System Support
  • Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems
  • Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)
  • Ensure system uptime to minimize production downtime

4. Software & Application Support
  • Install, configure, and maintain standard and custom software
  • Provide technical support to end-users
  • Liaise with software vendors for updates, bugs, or new implementations

5. IT Policies and Compliance
  • Implement and enforce IT policies, data protection, and access control
  • Support ISO/IEC 27001 or other relevant compliance needs if applicable

6. User Support & Training
  • Act as the first point of contact for IT-related issues
  • Provide training or guidance to staff on using systems or software

7. Reporting & Documentation
  • Maintain IT asset inventory
  • Prepare incident reports, maintenance logs, and update manuals
  • Support audits and provide technical documentation

Requirement
  • Diploma or Degree in Information Technology, Computer Science, Engineering, or related field
  • 1-3 years of experience in IT support, networking, or systems administration
  • Experience in a manufacturing or factory environment is a plus
  • Knowledge of:Windows OS (client & server)
    Network support (LAN/WAN, TCP/IP, routers, switches, Wi-Fi)
    PC setup and troubleshooting
    Basic server administration
    (Active Directory, file sharing, backup)
    IT security (antivirus, firewalls, user access control)
  • Familiarity with:ERP/MES systems
    Printers, scanners, barcode systems
  • Required to do on-site support in production areas
  • May require after-hours or weekend support during downtime or system issues
Related tags
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JOB SUMMARY
IT Infrastructure Support ( PC | Troubleshooting)
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
8 days ago
N/A
Full-time

IT Infrastructure Support ( PC | Troubleshooting)