Manager, Sector Enabler (Therapy & Assistive Technology Programmes)
SPD
Key Responsibilities
Programme and Operations Management
People and Team Development
Administrative Oversight and Reporting
Stakeholder and Client Engagement
Other Activities
Key Requirements
Programme and Operations Management
- Plan, implement, and manage therapy and AT services to meet funder and organisational KPIs.
- Lead service design, delivery, and evaluation in collaboration with internal teams and external partner organisations.
- Oversee contract preparation, service agreements, and partnership renewals including conducting biannual/annual reviews with service partners.
- Contribute to strategic planning efforts to grow and improve service offerings and community outreach.
- Monitor service quality and compliance with workplace safety, infection control, and sector best practices.
- Coordinate and manage audits, including data preparation and follow-up.
People and Team Development
- Lead and develop a multidisciplinary team, including therapists, AT specialists, and administrative staff.
- Provide supervision, coaching, and performance management, including appraisals, career development, and staff development plans.
- Facilitate cross-functional collaboration and cross-disciplinary learning within the division.
- Oversee recruitment, onboarding, assignment planning, and approval of leave and allowances.
- Foster a team culture focused on continuous improvement, high service standards, and client-centered practices.
Administrative Oversight and Reporting
- Establish and maintain administrative and operating policies to support efficient service delivery and good governance.
- Manage data collection systems to ensure accuracy and completeness for funder reporting.
- Track service outputs and outcomes; prepare timely and accurate reports for funders and internal stakeholders.
- Coordinate with finance and management teams to prepare programme budgets and monitor expenditures and asset replacement.
- Ensure compliance with regulatory requirements related to licensing, safety, and internal controls.
Stakeholder and Client Engagement
- Serve as a primary liaison with partner organisations, funders, and community stakeholders.
- Manage feedback and queries from clients, caregivers, and members of the public in a responsive and professional manner.
- Build strategic partnerships and networks to promote inclusive practices and raise awareness of sector enabler initiatives.
Other Activities
- Represent SPD at events and contribute to relevant sector forums and communities of practice.
- Engage in any other duties as may be assigned from time to time.
Key Requirements
- University degree in a relevant field (e.g., Allied Health, Assistive Technology, Social Work, Rehabilitation Sciences, Public Health, or related disciplines).
- Minimum 5 years of experience in programme management or service delivery within the social service or healthcare sectors, including experience working with persons with disabilities.
- Strong interest in assistive technology.
- Proven experience leading multidisciplinary teams and managing service operations.
- Experience in audit preparation, compliance, and working with funders or government agencies.
- Proficiency in data analysis and report writing for monitoring and evaluation.
- Strong organisational, planning, and project management skills.
- Excellent communication and interpersonal skills across professional and community groups.
- Effective problem-solving and decision-making skills.
- Knowledge of disability inclusion and community-based services would be an advantage.
JOB SUMMARY
Manager, Sector Enabler (Therapy & Assistive Technology Programmes)
SPD
Singapore
10 days ago
N/A
Full-time
Manager, Sector Enabler (Therapy & Assistive Technology Programmes)