Physiotherapist manager
HAPPY SPA & TRANSPORT PTE. LTD.
Key Responsibilities:
- Client Consultation & Service:
Greet clients warmly and create a welcoming atmosphere.
Conduct thorough consultations to understand clients' skin type, concerns, preferences, and beauty goals (e.g., skincare, makeup, hair removal, nail care).
Provide personalized recommendations for beauty products and services tailored to individual needs and budgets.
Educate clients on product ingredients, benefits, and proper application techniques.
Perform product demonstrations and makeovers to showcase product effectiveness and help clients visualize results. - Sales & Target Achievement:
Actively promote and sell beauty products and services to achieve and exceed sales targets and key performance indicators (KPIs).
Utilize upselling and cross-selling techniques ethically to maximize sales opportunities.
Build and maintain strong, long-term client relationships to foster loyalty and encourage repeat business.
Manage and process sales transactions accurately using the Point-of-Sale (POS) system. - Product Knowledge & Trend Awareness:
Maintain an extensive and up-to-date knowledge of all salon products, brands, and services.
Stay informed about the latest beauty trends, industry innovations, new product launches, and competitor offerings.
Attend all product knowledge training sessions and workshops provided by the salon or product suppliers. - Salon/Retail Operations & Merchandising:
Maintain a clean, organized, and visually appealing work area and product displays.
Ensure testers are hygienic and well-maintained.
Monitor inventory levels, assist with stock replenishment, and report any discrepancies.
Assist with merchandising and promotional displays to attract customers.
Adhere to all salon policies, procedures, and health and safety regulations, including hygiene and sanitation standards. - Administrative & General Duties:
Schedule and manage client appointments accurately.
Maintain client records and update profiles with consultation notes and purchase history.
Handle client inquiries and resolve complaints professionally and efficiently.
Participate in salon events, promotions, and marketing activities.
Assist with other ad-hoc duties as assigned by the Salon/Retail Manager.
JOB SUMMARY
Physiotherapist manager
HAPPY SPA & TRANSPORT PTE. LTD.
Singapore
8 days ago
N/A
Full-time
Physiotherapist manager