About the Role

We are seeking a Sales & Production Support Coordinator to manage daily fulfilment, documentation, and tracking tasks that support both Sales and Production teams. You will play a key role in ensuring accurate delivery paperwork, timely invoicing, supplier coordination, and proper recordkeeping across departments.

This is a contract-to-perm role, ideal for individuals who enjoy structured workflows, take pride in precision, and are confident working across documentation, job tracking, and coordination tasks. A working knowledge of invoicing and basic bookkeeping concepts will be important for success in this role.

What You'll Do

Order Fulfilment & Delivery Coordination

• Prepare Delivery Notes (DN) and arrange local/overseas shipments
• Track incoming supplier deliveries and coordinate with Sales on dispatch readiness
• Monitor and follow up on COD payment status
• Liaise with courier and forwarders for pick-ups and deliveries

Invoicing & Accounts Coordination

• Generate customer invoices and monthly Statements of Account (SOA)
• Track accounts receivable and issue reminders for outstanding payments
• Ensure documentation aligns with order and delivery records

Production & Documentation Support

• Issue Work Orders and update job progress in ERP or Excel tracking system
• Liaise with Production and Engineering on job readiness, specifications, and packaging
• Prepare QC records and Certificates of Conformance (COC)
• Maintain accurate documentation across work orders and deliveries

General Admin Support

• Maintain proper filing of delivery, production, and billing documents
• Replenish office and pantry supplies when needed
• Attend to walk-in visitors and phone calls

What We're Looking For

• Nitec / Higher Nitec / Diploma in Business, Engineering, or Manufacturing
• Working knowledge of basic bookkeeping (e.g. invoice matching, payment tracking)
• Proficient in Microsoft Excel; familiar with ERP or job tracking systems is an advantage
• Detail-oriented, reliable, and capable of following through on operational processes
• Prior experience in sales admin, operations support, or production coordination is preferred