Working hours: Monday - Friday, School Term : 10 am - 7pm, School Holidays: Rotating Shifts between 7am to 7pm where necessary

Salary: Up to $3600/month

Main Responsibilities

Finance, Operations & Profitability

• Maintain high-quality service standards and achieve / maintain high enrolment numbers year-on-year student re-registration.

• Supervise timely fee collection and minimise bad debts.

• Oversee major purchases for centre renovation and maintenance.

• Identify and tap into public grants to enhance revenue or manage curriculum development costs.

• Ensure adherence to various internal and external regulatory requirements

Staff Management & Development

• Coach and support Centre Supervisors and staff to deliver quality student care and enrichment programmes.

• Ensure all personnel receive ongoing training in curriculum, pedagogy, and customer service.

• Supervise the recruitment and development of quality trainers and support staff.

• Work with HR and leadership to support staff growth and career development initiatives.

Marketing, Branding & Customer Relationship

• Drive the branding and marketing of the company's SCC Unit

• Maintain effective communication with parents via the Taidii App and regular centre updates.

• Conduct and share findings from customer satisfaction surveys

• Build and sustain long-term partnerships with various stakeholders

Qualifications & Skills

Minimum Qualifications:

• Diploma in any discipline from a reputable institution.

Experience:

• At least 3 years of supervisory experience in managing student care centre/s

Essential Skills:

• Strong communication and interpersonal skills.

• Independent and proactive problem-solver.

• Passion for working with children and developing educators.

• Ability to liaise with diverse stakeholders: staff, parents, school leaders, and corporate clients.