Key responsibilities:

• Perform system administration and daily performance monitoring

• To work with respective internal teams for the day-to-day system upgrade and system maintenance activities

• Install and configure software and hardware (printers, network cards etc.)

• Troubleshoot hardware faults on computers, laptops, printers, scanners, and other devices

• Monitor and resolve network-related problems, internet outages, and performance issues

• Implement security measures, update antivirus software, and conduct security audits to protect systems and data from cyber threats

• Troubleshoot technical issues and provide effective solutions

• Coordinate with support teams for defect fixes

• Provide application support and collaborate with users and vendors

• Offer technical expertise and efficient solutions for technical issues

• Prepare documentation and perform software-related tasks

• Maintain an inventory of hardware, troubleshooting guides, and system configurations for user assistance

• Ensure IT practices comply with regulations and internal policies

Requirement:

• Min Nitec/ Diploma Education

• Fresh graduated are welcome to apply, training will be provided

• Preferred with experience as IT coordinator or similar role

• Preferred with experience in printer, network management and help desk support

• Ability to troubleshoot and repair issues

• Strong communication and interpersonal skills

• Excellent organizational and coordination ability