Job Overview:

We are seeking a highly motivated and capable individual to join an O&G clinic . The successful candidate will be responsible for supporting the clinic's daily operations, administrative workflow, patient care coordination, and ensuring high service standards.

Key Responsibilities:

Clinic Operations

• Manage front desk duties including patient registration, appointment scheduling, answering enquiries, and coordinating doctors' queues and requests.
• Handle pharmacy and dispensary operations, including packing and dispensing prescribed medications.
• Oversee medication ordering and purchasing processes.
• Prepare and counsel patients before and after surgery.
• Provide assistance to doctors during medical procedures and minor surgeries.
• Support initiatives to optimize the clinic's membership program to enhance patient experience and retention.

Administrative Duties

• Respond to email enquiries and scan patient documentation.
• Trace and file laboratory test reports; update external lab test costs.
• Draft and prepare medical reports, referral replies, memos, and patient letters.
• Coordinate with insurance companies for claims submission, re-imbursements, and treatment pre-approvals.
• Track insurance rejections and liaise with finance to ensure timely payments.
• Continuously assess and enhance clinic workflows for better efficiency.

Miscellaneous Duties

• Conduct daily maintenance checks on equipment and coordinate preventive maintenance with engineers.
• Manage purchasing of clinic materials and equipment.
• Ensure computers and clinic management systems function smoothly.
• Assist in onboarding and training of new staff; coordinate staff leave schedules.
• Support doctors with entering case notes, patient billing, and discharge procedures.

Requirements:

• Degree/ Diploma in Nursing and SNB Registered Nurse
• At least 5 years of relevant clinic or healthcare experience
• Familiarity with clinic operations, insurance processes, and patient care.
• Proficient in MS Office and clinic management software
• Strong communication, multitasking, and organizational skills
• Able to work independently and as part of a team

Interested applicants, kindly furnish us with your detailed resume and email to recruitment@salo.sg.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. **

SALO

EA Licence No.: 24C2535