Job purpose:

The incumbent will be responsible for managing a portfolio of customer accounts, ensuring timely payment. The ideal candidate will have excellent communication and negotiation skills, with a strong background in accounts receivable management.

Responsibilities:

• Manage a portfolio of customer accounts, ensuring timely payment and resolving any payment discrepancies.
• Build and maintain strong relationships with customers, understanding their needs and providing excellent customer service
• Negotiate payment terms and settlements with customers.
• Identify and pursue opportunities to improve cash flow and reduce days sales outstanding (DSO)
• Issue invoice for recharge to both intercompany and third party
• Send tax invoices to customers, including upload to customers' portal
• Record payments from customers and assign to respective tax invoices
• Prepare and send statement of account to customers on a monthly basis
• Prepare and send aging analysis on a weekly basis, including payment status
• Perform customer reconciliation
• Take on credit controller role in credit risk mitigation
• Ensure AR month-end closing is completed by first working day
• Verify and process staff claims
• Assist in audit and tax queries and requests
• Any ad hoc duties assigned.

Requirements:

• Diploma in Accountancy or its equivalent, or above
• Minimum 3 years' experience in accounts receivable management or a related field
• Strong understanding of accounting principles and practices
• Excellent communication, negotiation, and customer service skills
• Ability to work in a fast-paced environment and meet deadlines.
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Office, particularly Excel