Job Description

• Analyze, design, implement, and monitor business processes to ensure they support Carro's strategic objectives and operational needs.
• Identify inefficiencies and areas for improvement in existing workflows, using data-driven analysis and process mapping tools.
• Collaborate with team members across functions and business units to gather requirements, map current processes, and recommend enhancements.
• Lead and manage process improvement projects, including planning, budgeting, resource allocation, and team oversight.
• Monitor key performance indicators (KPIs) and metrics to track the effectiveness of process improvements and report on outcomes.
• Support the integration of GenAI tools to optimize business processes; these include prompt engineering related tasks i.e., design, test, and refine prompts used in ChatGPT to ensure they generate accurate, relevant, and contextually appropriate responses for various business applications.
• Train team members and employees on new processes, best practices, and process improvement techniques.
• Foster a culture of continuous improvement and innovation within the organization

Job Requirements

• Experience: At least 2-5 years of experience in business process management or a related field, with a proven track record of leading process improvement initiatives
• Technical Skills: Proficiency in programming languages such as Python, SQL
• Business Acumen: Demonstrated ability to connect data insights with business strategy, with a focus on driving results
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex data insights to non-technical stakeholders.
• Analytical Mindset: Strong problem-solving skills with a passion for data-driven decision-making.
• Team Player: Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.