The Consular and Administrative Section of the Embassy of Switzerland is seeking a pro-active, open-minded and committed Visa and Administrative Officer with excellent interpersonal skills to operate in a service environment. The position requires experience in administrative work, up to date computer skills (Word, excel, Outlook and Internet) and excellent organizational skills with attention to detail.

Your responsabilities

• Receive visa applications from the External Service Provider VSF. Process it efficiently, swiftly and accurately, within fixed criteria
• Accept applications and interview visa clients at the counter, by email or on the phone
• Handling the Embassy's reception and the Embassy's general phone calls
• Deal in a friendly and professional manner with all clients at the counter and handle the information with discretion and confidentiality
• Respond in a clear and concise language to general telephone and Visa email inquiries within a strict limit of time
• Liaison person to the External Service Provider VSF for practical questions
• Archiving of visa files according to instructions in a timely manner
• Provide administrative support and liaise with the Ministry of Foreign Affairs, Ministry of Labor and other authorities on routine matters

Our requirements

• Diploma holders in Business Studies/Administration Management or equivalent
• Singapore citizen and any other citizen with PR status and "S" Pass
• At least 1-2 years of working experience in related fields
• Appreciates recurring tasks, delivered at a high-quality standard
• Excellent service-minded approach towards Embassy clients
• Ability to communicate in English, clearly and in a friendly professional manner. Any other languages are a plus.
• Ability to work quickly, efficiently, mediculously even under pressure
• Loyal, trustworthy, reliable and be a good team player
• Be discrete and handle personal information confidential
• Analytical and good IT user skills (Office, Word, Excel, Outlook, Internet)
• Willingness to learn and adapt in a multicultural environment
• Willingness to take on other duties during regular working hours

We offer

• An inviting work atmosphere in a multicultural setting in a team of around 25 employees
• A competitive salary and comprehensive benefits package according to the local labor market

Interested candidates may send their application, including letter of motivation, recume (CV) and copies of diplomas, salary expectations and references by email to singapore@eda.admin.ch. Please mark your application "Visa and Admin. Officer + your name" in the subject line.

Only short-listed candidates will be contacted.