Call Centre Officer
WILSON PARKING (SINGAPORE) PTE. LTD.
Responsibilities:
Requirements:
- Answering incoming carpark's intercom and general hotline pertaining to customer's inquiry
- Identify and escalate any carpark issue.
- Provide information to customers for any carparks enquiries like pricing, availability etc
- Research, identify and resolve customer complaints by understanding the root of the problem
- Monitoring of carpark entrance / exit condition via CCTV cameras
- Ad hoc duties assigned by superior and managers
Requirements:
- Must be able to perform shift duties
- Basic computer knowledge
- Able to multi-tasks and work in an intense environment
- No experience are welcome to apply as training will be provided
- Potential to be promoted to Team Leader position within 6 to 9 months based on excellent performance.
JOB SUMMARY
Call Centre Officer
WILSON PARKING (SINGAPORE) PTE. LTD.
Singapore
4 days ago
N/A
Full-time
Call Centre Officer