CEVA Logistics, a world leader in third-party logistics, provides global supply chain solutions to connect people, products and providers all around the world. Headquartered in Marseille, France, CEVA Logistics offers a broad range of end-to-end, customized solutions in contract logistics and air, ocean, ground and finished vehicle transport in 170 countries worldwide thanks to its approximately 110,000 employees at approximately 1,500 facilities. With a pro forma 2023 revenue of US$20.2 billion, CEVA Logistics is part of the CMA CGM Group, a global player in sea, land, air and logistics solutions.

About the role

As a regional account manager, this role will ensure the delivery of expected outcomes along with providing high quality services to our E-commerce customers. This role is expected to manage, develop and facilitate growth of existing E-commerce accounts to develop CEVA's position in the market. The role will also work cross-functionally to participate in tender opportunities, draft legal contracts, as well as generate performance reports in order to position CEVA towards successful business acquisitions.

What you will be doing

Extend CEVA's reach within Asia Pacific region

• Identify Key E-commerce Account targets in Asia Pacific region
• Study the E-commerce market, inclusive but not limited to, competitors, carriers, manufacturers, market trends, fluctuations and changes.
• Work with Vertical Lead to develop, grow & capture market share among existing and targeted E-commerce accounts in the ASPAC Region
• Effectively Interact with our network to support overall E-commerce development, work with local sales teams in achieving targeted growth for each entity
• Act as internal consultant and share know-how about the vertical
• Send sales leads to network in order to increase CEVA Logistics' presence in ASPAC
• Establish a referencing strategy for regional or international accounts
• Develop relationships with prospective key accounts to promote CEVA Logistics and obtain the opportunity to participate for future tenders
• Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ) for E-commerce account
• Promote CEVA Logistics services and key Asia stations and regions
• Implement new business strategies to gather sales leads and expand new E-commerce customer base

Service support

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management
• Participate in negotiations with suppliers
• Monitor customer account profitability and problems linked to receipts with site managers
• Transfer obtained contracts to Operations team in order to provide high quality service to customers
• Support services or operation sites through advising on relevant SOPs

Synthesis of information

• Consolidate statistical elements from various operations for reporting purposes
• Report sales actions undertaken to further develop key customer accounts
• Update CRM with weekly activities and monthly reports for key accounts

The successful candidate

Essential

• At least a Bachelor's degree in Business Management or related field
• At least 10 years' experience in a fast paced and dynamic MNC environment
• Prior experience in the logistics/warehousing industry
• Prior experience in key account management (preferably in ASPAC region)
• Exceptional business development, relationship management & communication skills

Desirable

• Prior experience in E-commerce, Technology vertical
• Strong proficiency in Microsoft Office suite
• Good sales and analytical skills
• Customer-centric mindset
• Self-starter
• Highly adaptable

CEVA Logistics is a vast global business of 110,000 employees, representing every race, gender, marital status, sexual orientation, disability, age, religion or belief, nationality and ethnicity.

We recognize that people from different backgrounds and with different experiences and skills contribute new knowledge and perspectives that improve our service offerings and business practices and strengthen relationships with our diverse customers.We work to provide a positive environment in which every employee feels valued and respected and is supported in reaching their full potential. We walk the talk.