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Lead Personal Trainer & Client Success Specialist (Full-Time)


STRINGSSG PTE. LTD.
6 days ago
Posted date
6 days ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
OtherJob category
Other
StringsSG is on a mission to deliver high-quality, mobile personal training across Singapore - at client homes, condo gyms, and outdoor spaces. We're not a gym. We bring fitness to the client.

We're looking for a high-performing Personal Trainer who can lead both training and client success. As the first full-time trainer on our growing team, you'll not only deliver top-tier coaching, but also manage new leads, schedule trial sessions, and convert them into loyal, paying clients.

This is a unique opportunity for a certified trainer who wants to go beyond just coaching - and grow with a tech startup that puts client experience first.

Key Responsibilities

️‍♂️ Personal Training & Coaching

  • Deliver 1-on-1 personal training at homes, condo gyms, or outdoor locations
  • Customize fitness programs based on client goals and fitness level
  • Motivate, track progress, and ensure safe, effective workouts
  • Deliver engaging trial sessions that demonstrate value and build trust

Lead Handling & Client Conversion

  • Serve as the first point of contact for new personal training leads assigned by the company
  • Coordinate and schedule trial sessions within 2-3 days of lead assignment
  • Follow up with trial clients to answer questions, handle objections, and convert them into paid packages
  • Track lead status and conversion performance using CRM or reporting tools

Growth & Brand Support

  • Upsell renewals and higher-tier packages
  • Collect client testimonials and feedback
  • Create basic fitness content (photos, tips, IG Reels)
  • Represent StringsSG at roadshows, demos, or pop-up events
  • Support the onboarding of new trainers in future


Compensation & Career Path

Base Salary:
▸ $2,200-$2,600/month (based on experience and certification)

Per-Session Commission:
▸ Additional commission for each completed session, with higher payouts for exceeding daily benchmarks

Package Sales Commission:
▸ Commission-based earnings on new package sign-ups and renewals

Retention Bonus:
▸ Monthly performance bonus based on client satisfaction and renewal rate

Monthly Earning Potential:
▸ Up to $5,500/month (including base salary, sessions, commissions, and bonuses)

Career Path:
▸ Lead Trainer → Senior Trainer → Mentor Coach → Regional Fitness Lead
▸ Long-term potential for equity (for early team members)

Requirements

  • Personal Training Certification (ACE, NASM, NCSF, etc.)
  • CPR/AED certification (or willing to get one)
  • 1 year of experience as a certified personal trainer
    ▸ Actively coached clients (not just certified)
    ▸ Delivered at least 100+ sessions (home, gym, or freelance)
  • Experience in customizing fitness programs for diverse clients (weight loss, strength, mobility, etc.)
  • Familiar with trial sessions, goal setting, and progress tracking
  • Excellent communication and follow-up skills
  • Confident handling trial leads and upselling packages
  • Willing to travel islandwide for sessions

Preferred / Ideal

  • 2+ years experience including:
    Freelance PT work or gym-based personal training
    Some exposure to client sales, rebooking, or upselling packages
  • Track record of client retention or referrals
  • Comfortable with basic digital tools: CRM apps, booking platforms, or Excel
  • Experience creating social content (e.g. IG reels, workout tips) a strong plus

Work Environment

  • Training takes place across Singapore - in condo gyms, client homes, ActiveSG gyms, Gym pods or parks
  • Admin, follow-ups, and scheduling can be handled remotely or during off-peak hours

Company Website - https://www.stringssg.com

Personal Training Segment - https://www.stringssg.com/sg/personal-trainer
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JOB SUMMARY
Lead Personal Trainer & Client Success Specialist (Full-Time)
STRINGSSG PTE. LTD.
Singapore
6 days ago
N/A
Full-time

Lead Personal Trainer & Client Success Specialist (Full-Time)