Lead Personal Trainer & Client Success Specialist (Full-Time)

STRINGSSG PTE. LTD.
StringsSG is on a mission to deliver high-quality, mobile personal training across Singapore - at client homes, condo gyms, and outdoor spaces. We're not a gym. We bring fitness to the client.
We're looking for a high-performing Personal Trainer who can lead both training and client success. As the first full-time trainer on our growing team, you'll not only deliver top-tier coaching, but also manage new leads, schedule trial sessions, and convert them into loyal, paying clients.
This is a unique opportunity for a certified trainer who wants to go beyond just coaching - and grow with a tech startup that puts client experience first.
Key Responsibilities
️♂️ Personal Training & Coaching
Lead Handling & Client Conversion
Growth & Brand Support
Compensation & Career Path
Base Salary:
▸ $2,200-$2,600/month (based on experience and certification)
Per-Session Commission:
▸ Additional commission for each completed session, with higher payouts for exceeding daily benchmarks
Package Sales Commission:
▸ Commission-based earnings on new package sign-ups and renewals
Retention Bonus:
▸ Monthly performance bonus based on client satisfaction and renewal rate
Monthly Earning Potential:
▸ Up to $5,500/month (including base salary, sessions, commissions, and bonuses)
Career Path:
▸ Lead Trainer → Senior Trainer → Mentor Coach → Regional Fitness Lead
▸ Long-term potential for equity (for early team members)
Requirements
Preferred / Ideal
Work Environment
Company Website - https://www.stringssg.com
Personal Training Segment - https://www.stringssg.com/sg/personal-trainer
We're looking for a high-performing Personal Trainer who can lead both training and client success. As the first full-time trainer on our growing team, you'll not only deliver top-tier coaching, but also manage new leads, schedule trial sessions, and convert them into loyal, paying clients.
This is a unique opportunity for a certified trainer who wants to go beyond just coaching - and grow with a tech startup that puts client experience first.
Key Responsibilities
️♂️ Personal Training & Coaching
- Deliver 1-on-1 personal training at homes, condo gyms, or outdoor locations
- Customize fitness programs based on client goals and fitness level
- Motivate, track progress, and ensure safe, effective workouts
- Deliver engaging trial sessions that demonstrate value and build trust
Lead Handling & Client Conversion
- Serve as the first point of contact for new personal training leads assigned by the company
- Coordinate and schedule trial sessions within 2-3 days of lead assignment
- Follow up with trial clients to answer questions, handle objections, and convert them into paid packages
- Track lead status and conversion performance using CRM or reporting tools
Growth & Brand Support
- Upsell renewals and higher-tier packages
- Collect client testimonials and feedback
- Create basic fitness content (photos, tips, IG Reels)
- Represent StringsSG at roadshows, demos, or pop-up events
- Support the onboarding of new trainers in future
Compensation & Career Path
Base Salary:
▸ $2,200-$2,600/month (based on experience and certification)
Per-Session Commission:
▸ Additional commission for each completed session, with higher payouts for exceeding daily benchmarks
Package Sales Commission:
▸ Commission-based earnings on new package sign-ups and renewals
Retention Bonus:
▸ Monthly performance bonus based on client satisfaction and renewal rate
Monthly Earning Potential:
▸ Up to $5,500/month (including base salary, sessions, commissions, and bonuses)
Career Path:
▸ Lead Trainer → Senior Trainer → Mentor Coach → Regional Fitness Lead
▸ Long-term potential for equity (for early team members)
Requirements
- Personal Training Certification (ACE, NASM, NCSF, etc.)
- CPR/AED certification (or willing to get one)
- 1 year of experience as a certified personal trainer
▸ Actively coached clients (not just certified)
▸ Delivered at least 100+ sessions (home, gym, or freelance) - Experience in customizing fitness programs for diverse clients (weight loss, strength, mobility, etc.)
- Familiar with trial sessions, goal setting, and progress tracking
- Excellent communication and follow-up skills
- Confident handling trial leads and upselling packages
- Willing to travel islandwide for sessions
Preferred / Ideal
- 2+ years experience including:
Freelance PT work or gym-based personal training
Some exposure to client sales, rebooking, or upselling packages - Track record of client retention or referrals
- Comfortable with basic digital tools: CRM apps, booking platforms, or Excel
- Experience creating social content (e.g. IG reels, workout tips) a strong plus
Work Environment
- Training takes place across Singapore - in condo gyms, client homes, ActiveSG gyms, Gym pods or parks
- Admin, follow-ups, and scheduling can be handled remotely or during off-peak hours
Company Website - https://www.stringssg.com
Personal Training Segment - https://www.stringssg.com/sg/personal-trainer
JOB SUMMARY
Lead Personal Trainer & Client Success Specialist (Full-Time)

STRINGSSG PTE. LTD.
Singapore
6 days ago
N/A
Full-time
Lead Personal Trainer & Client Success Specialist (Full-Time)