Job Summary:

As the Fulfillment Sales Manager, you will be responsible for driving sales and business growth within the e-commerce fulfillment sector. You will work closely with e-commerce businesses to identify their logistics and fulfillment needs, offering tailored solutions that ensure efficiency and customer satisfaction. This role requires a combination of sales expertise, deep knowledge of e-commerce fulfillment processes, and strong relationship management skills.

Key Responsibilities:

Sales Strategy & Execution: Develop and implement sales strategies to generate new business opportunities within the e-commerce sector, focusing on fulfillment solutions.

Client Acquisition & Relationship Management: Identify potential clients, build relationships, and close sales with e-commerce companies seeking fulfillment solutions in Singapore.

Consultative Selling: Engage with clients to understand their specific business requirements, recommend customized fulfillment services, and deliver tailored proposals.

Cross-functional Collaboration: Collaborate with operations, customer service, and logistics teams to ensure the seamless execution of fulfillment solutions for clients.

Market Intelligence: Stay updated on e-commerce trends, logistics technologies, and market conditions to advise clients on best practices.

Sales Reporting & Forecasting: Track sales performance, prepare regular sales reports, and forecast future sales to meet company targets.

Customer Satisfaction: Ensure high levels of client satisfaction by providing continuous support and maintaining long-term relationships post-sale.

Negotiation & Contract Management: Lead negotiations, prepare contracts, and finalize agreements with clients.

Key Requirements:

Bachelor's degree in Business, Marketing, Supply Chain Management, or a related field.

Minimum of 3-5 years of experience in sales, specifically within the e-commerce or fulfillment industry.

Strong understanding of e-commerce operations, logistics, and supply chain management.

Proven track record of meeting or exceeding sales targets and developing new business.

Ability to engage with senior-level stakeholders and deliver high-quality sales presentations.

Excellent communication, negotiation, and interpersonal skills.

Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Knowledge of the Singapore market and regulatory landscape related to logistics and fulfillment is preferred.

Desirable Attributes:

Strong analytical and problem-solving skills.

Proactive and self-motivated with a passion for driving sales and business growth.

A customer-first mentality with a focus on delivering value through customized solutions.

Knowledge of international logistics and cross-border e-commerce fulfillment is a plus.