Job Responsibilities of RESTAURANT CAPTAIN

• Manage and oversee the entire restaurant operation

• Deliver superior guest services

• Ensuring guest satisfaction and revenue growth for restaurant

• Respond efficiently to customer questions and complaints

• Organize and supervise shifts and arrange the part timer worker

• Manage and lead staff

• Control costs and minimize waste

• Nurture a positive working environment

Job Requirement

• You are required to work on compulsory split shifts

• You are required to work 6 days per week.

• Flexible weekly off according to business needs

• Willing to work long hours as per the business requirement

• You are required to work compulsory on weekends and public holidays.

• Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests interactions.

• You are required to open the restaurant and close the restaurant

• Daily Breakfast set up, as we are located inside the hotel

• Good command over written and spoken English

• Responding to guest review on social media and other digital platforms

• Strictly following all the local requirements of SFA