Job scope:

Responsible for implementing business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for the recruitment, training and motivating staff, and assisting the outlet manager in day-to-day activities of an outlet.

• Coordinate daily roster and supervise attendance

• Supervise and coordinate, pre-meal meeting conducted with staff daily

• Project and order required supplies

• Provide co-ordination and services for both kitchen and service.

• Provide suggestions or develop new SOP to improve on operation.

• In-charge of recruitment, selection and training of new hires

• Monitor and manage the staff performance including punctuality, customer service and food quality

• In-charge of overall supervision of the outlet/restaurant

• Facilitate innovation and lead staff to implement change

• Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience

• Ensure and maintain service quality and professional etiquette

• Customer feedback management

• Other job tasks related to outlet operation

Working Days:

6 days - $2800- $3500

Working Hours:

12:30pm -- 11:00PM

10:30AM -- 9:00PM

Location:

AMK Hub near MRT and bus interchange

Toa payoh MRT