Position Overview:

We are seeking a detail-oriented and proactive Sales Operations Administrator to support our sales team with critical administrative functions. This role plays a key part in ensuring the accuracy of sales data, maintaining the sales order book, and managing invoicing processes.

Key Responsibilities:

• Maintain and update the sales order book to ensure accurate and real-time sales tracking.
• Prepare, process, and follow up on sales invoices in a timely manner.
• Track and update sales performance reports regularly.
• Support the sales team with data entry, order processing, and other administrative tasks.
• Coordinate with finance and logistics departments to ensure smooth order fulfillment and billing.
• Assist with the preparation of sales forecasts and pipeline reports.
• Ensure compliance with internal policies and customer requirements.
• Respond to internal and external queries regarding orders and invoicing.

Requirements:

• Diploma or Degree in Business Administration, Sales, or related field
• Proven experience in a sales support, operations, or administrative role
• Proficiency in Microsoft Excel and ERP/CRM systems (e.g., SAP, Salesforce, or similar)
• Strong attention to detail and ability to work with numbers