Why This Matters

At Project SMILE, we believe that everyone deserves dignity, purpose, and connection-especially women from low-income backgrounds and those over 50. As a trusted, volunteer-led nonprofit with IPC status, we've empowered over 300 women and their families through emotional support, skills development, and community engagement.

We're now growing into our next chapter-expanding our reach, deepening our programmes, and strengthening our team. As our Office and Programme Coordinator, you'll play a pivotal role in helping us scale our impact while keeping our operations smooth and people-centered.

This is more than just a job. It's an opportunity to contribute meaningfully to a cause that changes lives. If you have a "giving back" mindset, thrive in dynamic environments, and care about social purpose-you'll feel right at home here.

What Will You Do?

Office Administration

• Oversee daily office operations including scheduling, supplies, and vendor management

• Maintain up-to-date records, files, and shared documents

• Support HR admin tasks for team members and volunteers (attendance, leave tracking)

• Manage petty cash and raise invoices

• Coordinate logistics for meetings, staff events, and internal communications

Programme Coordination

• Assist in the planning and delivery of programmes, workshops, and events

• Maintain programme calendars and coordinate with facilitators and participants

• Track attendance, feedback, and outcomes to support reporting and improvement

• Liaise with external partners, participants, and volunteers to ensure smooth programme execution

Communication & Reporting

• Draft professional emails, reports, meeting minutes, and presentation materials

• Keep programme dashboards and operational trackers updated

• Contribute to social media posts and newsletters

What You Bring

• Diploma in any discipline

• 2 years of experience in admin, ops, or programme support

• Proficiency in Google Workspace / Microsoft Office; experience with Trello or Asana is a plus

• Excellent written and verbal communication skills

• Strong organization skills and the ability to juggle multiple tasks independently

What We're Looking For

• A positive, solutions-focused mindset

• Passion for community work and inclusive social impact

• Comfort working with diverse individuals and grassroots volunteers

• Attention to detail with a collaborative spirit

• Someone who is dependable, flexible, and purpose-driven

• Willing to commit to a 5.5-day work week, including meaningful half-day Saturdays to support programs

Why Join Us?

• Be part of a close-knit, values-led team making tangible impact in people's lives

• Grow with us as we evolve into Singapore's next chapter of active ageing and community empowerment

• Enjoy a supportive work culture with space for learning, initiative, and collaboration

• Make a real difference-every day