Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are seeking an experienced Sales & Account Manager to drive sales growth and manage key client relationships within the Banking, Financial Services, and Insurance (BFSI) sector. The ideal candidate will have a background in staffing augmentation / professional services and IT consulting.

Responsiblities:

Sales & Account Management:

• Build and grow business opportunities within the BFSI sector, focusing on Technology related staff augmentation / solutions, managed services, and SOW-based engagements.
• Foster and maintain strong relationships with hiring managers and procurement teams to drive revenue growth.
• Develop and execute strategic sales plans to meet and exceed revenue targets.

Client Engagement:

• Serve as the primary point of contact for key clients, ensuring exceptional service delivery and client satisfaction.
• Work closely with client stakeholders to understand workforce needs and align tailored staffing solutions accordingly.
• Develop account expansion strategies, ensure timely renewals and contract negotiations for long-term business sustainability.

SOW & Staffing Business Execution:

• Lead and manage Statement of Work (SOW) projects, ensuring adherence to scope, timeline, and deliverables.
• Collaborate with delivery teams to ensure successful staffing fulfillment and workforce management.
• Negotiate contract terms, pricing, and SLAs to align with both client and company objectives.

Collaboration & Reporting:

• Work closely with recruitment, operations, and delivery teams to ensure seamless service delivery.
• Maintain and update CRM records, sales pipelines, and revenue forecasts.
• Provide reports and insights on a regular basis to senior management on sales performance and market trends.

Qualifications & Skills:

• At least 4-5+ years of experience in either business development OR account management within the BFSI domain
• Proven track record in relationship management and revenue growth in the technology / IT consulting field
• Possess sales/account management experience related to staffing augmentation / professional services related fields
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in CRM tools, MS Office, and sales tracking systems.