About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you'll get to

Strategic Brand Management:

• Implement global brand strategy that relates to local business goals and drive brand awareness, engagement, and desirability for the Trip.com brand.
• Develop an in-depth understanding of Singapore & Malaysia market, business, target audience, competitive scenes, and latest trends for continuous evolution of brand strategy for the Trip.com brand.
• Implement global brand guidelines to ensure brand consistency and integrity across all marketing channels and touchpoints.

Brand Marketing Campaign Management

• Collaborate with internal teams and external agencies to produce creative content that resonates with our target audience.
• Design and implement high-impact, multi-channel marketing campaigns, leveraging both traditional and digital media.
• Negotiate effectively with media partners to secure the best rates and placements for advertising campaigns.
• Utilize data-driven insights to optimize marketing efforts and drive brand growth.
• Stay ahead of industry trends, competitor activities, and consumer behavior to inform strategic decisions.
• Manage marketing budgets efficiently, ensuring maximum ROI.

What you'll Need to Succeed

• Bachelor's Degree in Marketing or other related disciplines. A minimum of 6+ years of experience in brand marketing, preferably within a travel/ecommerce/online platform or a leading creative agency.
• English proficiency is required. Proficiency in Malay will be highly desirable due to collaboration with the local stakeholders in the Malaysian market, as well as utilizing local brand contents.
• Proven track record of independently managing successful campaigns to deliver powerful brand communication, including planning, testing, creative development, and on-going optimizations.
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
• Strong problem-solver and analytical skills, with a keen eye on detail.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What's more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!