*5 working days per week / 6 days off in a month

*No split shift

*Fun and friendly working environment

*Food will be provided

Job Responsibilities

1. Operational Management:

• Supervising Daily Operations : Ensuring smooth workflow, managing staff schedules, and overseeing the overall cleanliness and organization of the restaurant.
• Quality Control : Maintaining consistent standards for coffee preparation, beverage quality, and customer service.
• Inventory Management : Ordering supplies, managing stock levels, and ensuring efficient use of resources.
• Equipment Maintenance : Monitoring equipment performance, scheduling maintenance, and troubleshooting issues to ensure smooth operations.

2. Staff Development and Training:

• Training : Conducting barista training sessions, providing guidance, and fostering a positive and knowledgeable team.
• Mentorship : Offering support and guidance to baristas, helping them improve their skills and performance.
• Performance Management : Providing feedback, addressing performance issues, and contributing to the overall development of the team.

3. Customer Service and Relations:

• Customer Engagement : Ensuring positive customer interactions, handling complaints effectively, and promoting a welcoming atmosphere.
• Product Knowledge : Staying updated on menu items, coffee trends, and brewing techniques to assist customers and educate them about coffee.
• Problem Solving : Resolving customer issues and complaints related to quality, service, or other concerns.

4. Creativity and Innovation:

• Menu Development : Contributing to the development of new coffee drinks, seasonal specials, or other menu items.
• Process Improvement : Identifying opportunities to enhance efficiency, improve quality, and streamline operations.

5. Leadership and Communication:

• Setting the Tone : Leading by example, demonstrating passion for coffee and customer service, and fostering a positive work environment.
• Effective Communication : Communicating clearly with staff, management, and customers.

6. Perform any other ad-hoc duties assigned by the Company

Job Requirements:

• With at least 6 years of F&B working experience in restaurant
• Passionate about providing efficient and friendly service standards
• Outgoing personality and highly motivated and takes initiative
• Positive and motivated to work in a fast-pace work environment
• Prefers to hold a recognised Basic food hygiene certification
• Clean and hygienic in food and beverage handling
• Able to work as a team with fellow colleagues
• Able to work weekends and public holidays

Interested pls call 80563130 for more information.