Officer/Senior Officer - Admissions & Continuing Education

Position Summary:
We are seeking a proactive and detail-oriented Officer/Senior Officer to support and help lead day-to-day operations across three key applicant groups: undergraduate students, adult learners, and international students. You will play a key role in application processing, applicant engagement, data handling, and supporting strategic enrolment initiatives. This role is ideal for someone with prior experience in admissions or education administration, looking to take on more responsibility in a dynamic and mission-driven environment.

Key Responsibilities:

• Oversee and process applications across undergraduate, continuing education, and international programmes, ensuring accuracy and timeliness.
• Review documents and assess applicants' eligibility in accordance with institutional guidelines and programme requirements.
• Guide and support junior officers in operational tasks and quality assurance.
• Serve as a key liaison with prospective students, parents, adult learners, and international applicants, providing clear and helpful advice on admissions matters.
• Support planning and execution of admissions events such as open houses, school visits, outreach sessions, and webinars.
• Coordinate with internal departments and external stakeholders to ensure the smooth execution of admissions-related processes.
• Generate reports and monitor application data to support decision-making and continuous improvement.
• Contribute to process reviews and propose enhancements to improve efficiency and applicant experience.

Qualifications:

• A recognized diploma or bachelor's degree in any field.
• At least 3-5years of relevant work experience in admissions, student services, or education administration.
• Strong interpersonal and communication skills, with the ability to interact effectively with diverse audiences including adult learners and international applicants.
• Good organisational and time management skills; able to manage multipletimelines and priorities.
• Proficiency in Microsoft Office; experience with admissions systems or CRM tools (e.g., Salesforce, Oracle) is an advantage.
• A team player with a customer-service mindset and a proactive approach to problem-solving.
• Willingness to support events during evenings or weekends when necessary.