Roles & Responsibilities

We are seeking a independent Shipping Agent Assistance. You will play a critical role in managing port calls like bunkering & Cargo operation. Also can learn how to coordinate Ship owner and operator. If you enjoy working in a fast-paced marine environment and liaising with mater, port authorities, and service providers, we want to hear from you.

Responsibilities

• Coordinate pre-arrival and post-departure arrangements for vessels.
• Liaise with Immigration & Checkpoints Authority (ICA), Maritime and Port Authority of Singapore (MPA), terminal operators, and private wharves for crew-related formalities and vessel clearance.
• Monitor port schedules and berth availability to provide clients with timely updates.
• Maintain accurate documentation (e.g., arrival/departure reports, DA submissions, statements of facts).
• Track and follow up on invoices, charges, and operational costs to ensure proper billing.
• Ensure compliance with ISPS regulations and safety protocols when attending vessels.
• Provide 24/7 operational support during vessel port calls on a rotational basis.
• Develop and maintain strong relationships with ship masters, clients, and vendors for smooth communication and service delivery.

Requirements

• Good knowledge of port, immigration, and customs regulations in Singapore
• Able to work independently and handle multiple vessel calls simultaneously
• Good communication and interpersonal skills - able to liaise confidently with clients and internal teams.
• Organized, detail-oriented, and capable of handling multiple tasks.
• Physically fit
• Proficient in Microsoft Office (Excel, Word); strong computer skills; knowledge of basic inventory or sales systems is a bonus.