The Enrolled Nurse (EN) or Staff Nurse (SN) is responsible for nursing, patient care and related administrative duties as assigned by the Centre Manager/Doctors/Director.

PRIMARY RESPONSIBILITIES

• Register patients, explain charges, collect payment (including day-end closing), schedule follow-up appointments and provide financial counselling for patients scheduled for procedures.
• Answer patient queries through platforms (mobile, telephone, email, face to face)
• Maintain and update quality records according to the standard guidelines on identification, filing, storage, maintenance, and disposition of these records where applicable.
• Ensure the consultation and procedure rooms are in order and check that all equipment and supplies are available and ready for use.
• Prepare instruments for procedures (if any), assist doctor and clean procedure rooms.
• Support in OT and anaesthesia procedures.
• Handle patient concerns expeditiously and courteously, escalates to senior team accordingly if in doubt.
• Maintain and highlight any feedback on quality of service or issues on medical equipment or process to Supervisor.
• Manage and update stock records for medications stored within the centre, including monitoring of par level of drugs, medicines, supply and stationery. Replenish stocks as per required quantity.
• Chaperone and assist doctors in carrying out treatment and nursing procedures for patients.
• Dispense medications according to doctors' prescriptions, supported with supervision.
• Cross-support nurses/Doctors in their duties across each specialty discipline as required.
• Able to travel from clinic to clinic depending on Doctor's schedule.
• Any other duties as assigned by the Centre Manager/Doctors/Director.

REQUIREMENTS

• Registered Nurse with Singapore Nursing Board.
• BCLS and AED Certified.
• Higher Nitec or Diploma in Nursing.
• At least 1 year experience in a clinical setting, experience in Operating Theatres and anaesthesia an added advantage.
• Works precisely and accurately with details and facts. Is methodical and does not overlook details.
• Demonstrates pro-active role in anticipating patient needs and in delivering satisfaction.
• Service oriented, with good interpersonal and communication skills.
• Able and willing to work clinic hours on a 5.5-day work week.