The Role

To oversee and manage the development and implementation of daily operations, programs and activities that promote the physical, emotional, and social well-being of elderly clients. The Programme Supervisor ensures that services are person-centered, safe, engaging, and aligned with the center's mission to enhance the quality of life for seniors.

Responsibilities

• Manage daily running of operations and programmes by prioritising the safety and well-being of all the clients and adhering to the care philosophy of the Foundation.
• Plan, coordinate and run diversified programmes and activities to take client preferences into account.
• Be part of a multi-disciplinary team (doctor, nurse, social worker, counsellor) to provide bio-psycho-social assessment, intervention and care plans for the elders and caregivers.
• Ensure that all care staff adhere to person-centred practice and carry out care plans determined by the interdisciplinary team.
• Supervise logistics and transport arrangements for clients
• Liaise with clients, family members, and volunteers and maintain daily open communication.
• Monitor the budget and expense of the programme.
• Review and implement the SOP for the service model.
• Ensure that the Centre is in compliance with all regulations.
• Provide regular reporting to management.

Educational Qualifications

• Degree/ Graduate Diploma in any discipline with minimum 3 years working experience in eldercare, social services or related fields

Relevant Experience

• Training/ Experience in social service/healthcare/ nursing is an advantage
• Able to work independently and as part of a multidisciplinary team
• Committed and passionate about working with the elderly
• Good communications and writing skills
• Strong inter-personal and people skills
• Able to communicate with clients in English, Mandarin and dialect-speaking
• Team Player