Job Description - Retail Manager

Responsibilities:

• Manage and ensure smooth operations of all retail outlets

• Forecast and monitor sales performance of all outlets, and ensure monthly targets are achieved

• Identify market trends and implement in-store

• Optimise resources, monitor and ensure team hits individual and store sales target

• Lead team to provide customer service excellence and uphold company's image at all times

• Develop, implement and maintain standard operating procedures

• Perform inventory control and analysis for all retail outlets

• Responsible for training and development of staff

Requirements:

• Minimum Diploma in Retail Management or equivalent qualification

• Minimum 5 years of relevant experience in retail industry

• PC literate with good knowledge of Microsoft Office applications (Excel and PowerPoint)

• Strong passion for customer service excellence

• Excellent communication and interpersonal skill

• Able to organise, prioritise, multi-task, work under pressure and meet deadlines

• A strong leader who is proactive, quality conscious and results-driven

• Possess mentorship skills to groom and motivate the team