You will assist the Facility Manager in the daily housekeeping operations in our clients' premises, ensuring the cleanliness of the premise and public areas is in accordance with our established procedures and guidelines.

Responsibilities

• Assists in providing support in preparing operational reports to the Facility Manager.
• Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action.
• Promote teamwork and quality service within the team and coordination with the other departments.
• Organise and provide on-job-training programmes for employees and train new cleaning staff.
• Inspect the building and public areas for maintenance and cleanliness, ensuring each section maintains an excellent standard of satisfaction and conformance to prescribed standards of cleanliness.
• Report any damage and maintenance defects to the Facility Manager.
• Attend to all queries and feedback from clients.
• Perform monthly stock-taking of all consumables and cleaning equipment.
• Assume cleaning responsibilities when required.
• Perform related tasks as assigned.

Job Requirements

• At least 1 year of experience as a housekeeping supervisor.
• At least a higher secondary education is preferred.
• Conversational in English to communicate with clients and cleaning staff.
• Passion for coaching and guiding.
• Willingness to perform shifts.