Responsibilities:

- Develop customers / gain new customers

- Calling of customers for customer maintenance and reporting in the CRM system

- Cooperate with the Customer Service department to ensure that customer expectations are fulfilled

- Understand customer requirements

- Follow standard operating procedures

Requirements:

- Minimum 2 years of experience in the freight forwarding industry within customer service areas

- Positive attitude and customer service minded

- We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking customer

- Sales driven with Market acumen

- Good knowledge in Microsoft Office (Word, Excel, PowerPoint) and Windows

- Driven to grow the business for the company

- Good teamwork

- Good Communication Skills and IT Savvy