Position: E-Commerce Inventory Assistant

Working Location: Tampines

Salary Range: $2800-$3000

Working Hour: 9am-6pm / 10am-7pm / 11am-8pm (5 Days Work Week - Rotating)

Job Responsibilities:

- Conduct daily stock checks, report findings to Inventory Planner, Senior Security Specialist & Retail Manager.

- Coordinate and follow-up with Retail Operations to resolve inventory issues require physical check of stocks.

- Shall assist the Inventory Planner in validating count results of cycle counts/stock take (during and post)

- Maintain and update records that will be used as references for checking and validation of items

- Assist Inventory Planner checking of items or price tag issues and reporting promptly to Merchandising Team

- Liaise with Retail Operations in printing new price tags for items with correct price tags

- Process online orders including printing of packing list, delivery Order and receipt

- Distribute orders to packers and assist with pick and pack when required

- Liaison between CAG and frontline staff from goods order and goods delivery, track order fulfilment status

- Administrative duties such as filing of E-commerce documents

- Assist in E-commerce inventory management, including archiving of merchandise, physical Out-of-stock

- Coordinating with relevant stakeholders to ensure e-commerce platform stock availability

- Handle online customers' enquiries, feedback and reservations

- Maintain strong partner with Changi Customer Centre team & Fulfilment Centre

- Keep track (maintain and update) the E-commerce refund/exchange registry of E-Commerce Team

Job Requirements:

- Diploma in Business Administration or Retail Management

- At least 1 year of relevant admin experience in retail or travel retail work environment experience preferred

- Strong interpersonal skills with mature disposition

- Prior customer/client service experience is an advantage

- Ability to partner with multiple stakeholders

- Resourceful, maintains a positive attitude and focus on customer satisfaction in a fast-paced environment

- Knowledgeable in MS Office: MS Excel (ie. Pivot table, formulas) and MS Word

- Willing to work on weekends and rotational shifts as required.

Thong Yie Sze (EA Personnel Registration No: R1112981)

Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)

Only shortlisted candidates will be notified.