Executive, CARES
UNITED MEDICARE PTE LTD
Job Responsibilities
Job Requirements
- Identify and assess clients' needs in order to provide solutions and manage the service offerings
- Gather social and financial background of the resident and/or the family and liaise with multi-disciplinary teams on the continuing care for residents
- Obtain financial information from residents and family members and compute their eligibility for subsidy for residents
- Single Point of Contact and liaison for residents, family and healthcare institutions to co-ordinate referrals and process applications of potential residents
- Administrative duties from handling referrals, enrolments, enquiries and admissions to discharges
- Ensure proper documentation of case files, referrals and other related documents for case management and audit purposes
- Perform data entry and update information regularly to ensure accuracy of database
- Submit relevant reports and information to the management
- Develop and maintain effective communication resources to promote the business and services
- Build effective relationships with medical institutions, physicians and specialists, relevant government bodies with the objective of increasing our utilization and capacities of our facilities
- Market the services through relationship management, facilities familiarization trips and close customer support
- Assist in establishing, implementing and reviewing policies, procedures and protocols to ensure smooth and effective execution and performance of all marketing and advertising programs
- Any other duties/ projects as assigned by the supervisor
Job Requirements
- Minimum 1 year of relevant experience in customer service/ social service/ healthcare will be preferred
- Diploma qualification
- Service orientated with good interpersonal and communication skills
- Dynamic team player with integrity and commitment
- Proactive and self-motivated
JOB SUMMARY
Executive, CARES
UNITED MEDICARE PTE LTD
Singapore
19 days ago
N/A
Full-time
Executive, CARES