Job Responsibilities

• Manage the Hotel and Casino Valet Cashier Counters
• Handle and process valet and self-park related charges and transactions accurately and efficiently using Point of Sale (POS) machine.
• To submit accurate and relevant cashier-related paperwork for revenue audit purposes
• Provide level of service and experience according to the departmental audit standards and work as a team to achieve the departmental KPIs.
• Provide information on valet and self-park related as well as all other guests' queries.
• Maintain operational equipment in working order and ensure supplies are sufficient to perform duties
• Monitor and report any anomalies to Valet Captains for immediate action.
• Learn and support the team with any other operational and/or departmental duties when required
• Assist with any other assignments tasked by Valet Captains

Job Requirements

Education & Certification

• No formal education required

Experience

• Prior experience in a customer service environment or hospitality industry is an advantage

Other Prerequisites

• Knowledge of POS (Point of Sales) machine is an advantage
• Service and guest oriented
• Pleasant, polite and possess a positive attitude
• Responsible, proactive and takes initiative
• Able to work within a culturally diverse team
• Able to communicate fluently in English
• Able to work under pressure and in a fast-paced environment
• Able to stand long hours and work outdoors with expected humidity condition
• Possess basic knowledge of Singapore attractions and places of interest
• Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays