About the job

This Director will grow client relationships using critical thinking, work closely with the team to excel.

With a strong grounding in quantitative techniques, you should be confident working with different inputs across solutions to confidently bring a broader strategic perspective to clients. We are also passionate about encouraging talent and as a director, you will play a pivotal role in inspiring people and building their expertise.

It is essential that you need a strong focus on commercial growth, flexibility, agility, and resilience in this role.

Job Goals

PROFIT: Commercial competence

• Driving the financial performance by achieving revenue and profitability targets
• Demonstrable evidence in running account and project level P&L
• Ensuring timely updates and ongoing assessment of financial performance

PREFERENCE: Build Client Impact

Own and grow a portfolio of 3-4 strategic accounts, acting as the primary commercial lead and trusted advisor

• Proactively pinpoint clients' business questions, strategize to strengthen partnerships, and align services with client objectives.
• Leading new business efforts with new clients and expanding the client base
• Collaborating across the wider business to bring the best of Kantar to clients

PERFORMANCE: Deploy expertise

• Ensuring delivery excellence by enabling Client Service teams to consistently produce best-practice deliverables for clients
• Demonstrating strong quantitative customized/ad hoc research expertise, specifically in media measurement projects
• Formulating, articulating, and validating hypotheses to help build impactful stories and deliver effective advice for your clients
• Delegate tasks effectively, offer feedback and support to team members for meeting account responsibilities and deliverables promptly.

PEOPLE: Inspire talent

Upskilling team capabilities by encouraging a culture of learning

• Flair for coaching and mentoring
• Promoting a work environment that furthers collaboration and creative thinking
• Inspiring and encouraging the team to step up and thrive
• Capable of balancing individual and team priorities, ensuring optimal use of resources while maintaining a focus on quality and timely delivery

What Success Looks Like

Drive commercial success based on set targets with clear account plans to support the goal!

• Independently lead delivery with a team on 3 - 4 key client relationships
• Proactive in working on new leads and new client conversations to grow the business
• Ensure successful deployment of proprietary and Kantar's media solutions by bringing an expert point of view
• Lead all aspects of integration of new skills and capabilities within the team
• Work in close partnership with team lead to develop and continuously refine ways of working to ensure top-notch service delivery at speed!

Requirements

• 8-10 years working within insights or marketing teams-either agency, consulting, or client-side-possessing solid understanding of consumer behavior, media measurement, and marketing return on investment
• 5+ years of experience in strategic account management, consultative sales, or commercial leadership in the insights, consulting, media, or tech industries
• Strong commercial attitude with the creativity to develop innovative, tailored solutions that align insights with clients' return on investment and strategic goals
• Experience line-managing a team of 4 or more
• Strong communication and presentation skills and experience presenting to senior C-suite audience, able to communicate in a succinct and impactful manner
• Strategic problem solver with a collaborative approach to cross-functional work

At Kantar we believe in Always getting better

• Challenging ourselves to continually improve, develop and grow.
• Working on small steps that can add up to a big change.
• Asking every day - "What worked well, and how could we make it better?"

Making today Count.

• Delivering real impact, at pace
• Thinking 'Are we adding value?' at every interaction.
• Making decisions quickly

Winning together

• Inspiring and challenging each other to raise the bar commercially.
• Using the power of Kantar to create value for everyone.
• Being proud and celebrating our achievements

What part of Kantar might I be joining?

You'll be joining our Insights division, the masters of using data to resolve challenges. They help brands define what they should stand for, how to reinvent and renew their offer, how to better reach audiences, and how to win with consumers. By blending human insights expertise with the latest technology advances, Insights make sure we can deliver innovative information to brands everywhere.

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And if we combine the expertise of our people with the latest AI technology, we can really help brands discover some amazing insights.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way works for them. We encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.

Privacy and Legal Statement

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.