Responsibilities :

• Responsible for the coordination of all Systems Engineering patching activities for customer server operating systems in accordance with agreed upon schedules with the customer(s).

• Validate Patches are tested on common operating platforms to identify any potential issues.

• Run monthly/quarterly compliance reports and identify required patches.

• Participate in monthly patch review and schedule meetings to review vulnerabilities.

• Coordinate patching windows in compliance with change management and business requirements.

• Post patching reports.

• Coordinate for rollback activity required due to patching issues.

• Prioritize and schedule mutually agreed system patching and maintenance.

• Preventive/Proactive Support

• Incident/Change/Problem Management

• Able to support on weekend/shift to drive the patching as per published calendar.

Required Technical and Professional Expertise

• A Bachelor's degree or equivalent in Information Systems or related field

• Having 5+ years of related experience.

• Knowledge of any Infrastructure Patching tools like Satellite, Bladelogic, Bigfix., etc.

• Working experience of Infra patching and administration tasks (Linux/Unix).

• Good to have knowledge on postgres, Maria DB and Middleware (App/Web Server).

• Knowledge of using Jira.

• Good understanding of large Data Center Facilities operation

• Strong understanding of server operating systems and patching process.

• Excellent understanding of the organization's goals and objectives.

• Ability to conduct research into systems issues and products as required.

• Highly self-motivated and directed, with keen attention to detail.

• Able to prioritize and execute tasks in a high-pressure environment.

• Strong customer service orientation.

• Ability to work in a team-oriented, collaborative environment.

• Candidate must be willing to work out of Customer Location and support weekend activities.

EA Number: 11C4879