Captain (Japanese Fine Dining)
OUE RESTAURANTS PTE. LTD.
RESPONSIBILITIES
REQUIREMENTS
LOCATION
Sentosa
- Learn and be well equipped in the knowledge of the products and services the restaurant provides to assist and address guest queries
- Set up and prepare dining areas according to the reservation list of guests and their respective requests, keeping in line with setting standards
- Welcome guests to the restaurant and escort them to their seats
- Be comfortable in explaining and recommending food, wine, and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc
- Initiate and provide genuine customer service
- Understand and anticipate individual guests' needs to deliver personalized customer service
- Closely observe and listen to feedback from guests and respond accordingly
- Possess, or pick up, knowledge about food allergies, dietary restrictions, and common brands of beverages to facilitate smooth recommendations to guests
- Manage and pace the firing of guests' meal courses, according to their speed of consumption and interactions
- Monitor dish courses for multiple guests, ensuring the right dishes are being served
- Communicate with Chef on any changes and additions to guest requests
- Remove each course plate before bringing out the next course
- Process billings accurately and promptly
- Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
- Any other duties as assigned by Management
REQUIREMENTS
- Relevant experience in a Japanese restaurant setting is preferred, but not mandatory
- Be able and willing to learn fine dining service with training provided
- Strong, cohesive team player
- Holds critically high hygiene and safety standards
- Willingness to work shift hours, weekends, and public holidays, 5.5 day work week (fixed Off days)
LOCATION
Sentosa
JOB SUMMARY
Captain (Japanese Fine Dining)
OUE RESTAURANTS PTE. LTD.
Singapore
5 days ago
N/A
Full-time
Captain (Japanese Fine Dining)