Summary:

• 5 Working Days
• Salary up to $6500 (Negotiable, commensurate to experience)
• AWB + VB

Job Scope:

• Supervise and manage the day-to-day operations of the collections department to maintain high levels of efficiency and effectiveness.
• Review and analyze collections MIS reports to formulate strategies aimed at reducing delinquency rates and minimizing bad debt exposure.
• Collaborate with cross-functional teams to address customer concerns and improve the overall customer experience.
• Engage with customers regarding overdue accounts, striking a balance between assertiveness and empathy to encourage timely payments.
• Ensure adherence to all legal and regulatory standards, especially those pertaining to collections and hire purchase agreements.
• Maintain accurate and detailed records of customer interactions, payment plans, and follow-up actions.
• Promote continuous improvement by identifying and implementing industry best practices and enhancements in collection processes.
• Leverage a variety of recovery methods, including site visits and legal proceedings, to maximize recovery rates while effectively managing costs.

Job Requirements:

• Candidates with proven Collections experience in financial services industry are welcome to apply
• Experience in Auto hire-purchase collections and recoveries is an added advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chew Poh Seng (R25127164)

EA License No: 20C0358