ABOUT THE ROLE

At Shopify we believe in making commerce better for everyone - small entrepreneurs and large enterprise brands. We give merchants the stability, scalability, reliability and flexibility they need to build their businesses and create economic independence.

Shopify powers over 2m merchants globally, and has been growing in presence in APAC over the past decade now. Among the flagship brands who are on Shopify Plus, our enterprise offering, include Gymshark, JBHifi, Anker, SecretLab, among others.

We are in hyper-growth, building the tools and experiences for today's leading brands and creating a level playing field for entrepreneurs who are just getting started.

Shopify can't make commerce simple alone. Our entrepreneurs and enterprise brands need an ecosystem of world class partners to help them migrate to and grow on the Shopify platform.

We are hiring a Senior Partner Development Manager to join the commercial partnerships craft. As part of the Shopify Revenue team, this role extends our GTM reach, builds strategic commercial plans with partners, and drives revenue activities through partners. This role will be responsible for managing a portfolio of partners from the Greater China region.

• Work across a book of Partners to help grow their business and increase Shopify's share of wallet.
• Build effective GTM engines with these partners for specific merchant segments.
• Enable these partners on Shopify's platform capabilities.
• Generate net new merchants referrals from partners and contribute to GMV growth from partner referred merchants.
• Co-create effective Joint Business Plans with partners to ensure net new merchant growth and revenue goals are met.
• Work with partners to design and launch their Shopify-centered services for Chinese cross-border merchants.
• Establish strong and sustained relationships with partners to build and execute co-marketing plans.

Using a combination of strong commercial acumen, a deep understanding of the China cross-board business landscape, as well as a good understanding of the Shopify platform and partner ecosystem, you will be the trusted advisor for our partners and help them to achieve commercial success with Shopify.

YOU'LL NEED:

• At least 6-8 years experience overall, with at least 4-5 years experience in partnerships or channel-sales oriented roles. Prior experience as a Sales Account Executive is a bonus.
• Fluency in Mandarin and experience in China cross-border commerce (outbound) to liaise with Partners within the Greater China Region. Bonus if you can also speak Cantonese to liaise with Partners within the Hong Kong region.
• Experience in working with China outbound DTC brands or marketplace merchants, understanding the market dynamic of the CN-export business.
• Proven ability to drive commercial collaboration with partners and archive revenue growth through building and executing mutually beneficial business plans.
• Experience in creating and monitoring merchant acquisition strategies that can be scaled across multiple partners and partner types.
• Demonstrated success in collaborating with, negotiating and persuading a portfolio of commercial partners, to drive desired outcomes.
• Experience in working with stakeholders from multiple internal teams including Sales, Marketing, Operations and Finance from global to region.
• Excellent communication and organisational skills while being able to stay focused on the big picture and pay attention to detail.
• Understanding of ecommerce best practices, industry trends, tech vendors, integrations, systems architecture etc.
• Strong time management and prioritisation skills to manage multiple Partners and projects across China, with the ability to revisit and reprioritise periodically to deliver expected outcomes.

IT WOULD BE GREAT IF YOU ALSO HAVE:

• Experience working in large partner-first SaaS organisations, across multiple GTM functions, including Sales, Success and Marketing, apart from Partnerships
• A natural flair for building relationships - you love being in external facing roles, and being visible in the eco-system. You believe in bringing people together for business, and helping the overall pie grow.
• Exposure to globally diverse teams. Shopify is growing rapidly and we are continually investing in new regions.
• A trainer at heart - you love enabling others to be the best they can be.
• The ability to thrive on change. We evolve at a rapid pace and things change quickly, sometimes even daily!

Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we're looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.