SUMMARY:

The Field Training Manager (FTM) is responsible for managing a team of field training officers and for developing, administering, and facilitating training curriculum for a variety of audiences using adult learning strategies and experiential learning opportunities for the Datacenter Physical Security program. The FTM will deliver training as well as manage Field Training Officers (FTOs). Training is highly varied and is delivered in a variety of forums, including in-person and web-based, both domestically and internationally. The role also requires assigning and reviewing training, documentation, preparation, maintenance, and presentation of training reports, metrics to members of the operational management team and the client, as well as assisting with new employee onboarding. The FTM will also engage in wider security projects across the program as a subject matter expert.

JOB RESPONSIBILITIES:

1. Manage an assigned team of FTOs and lead the team toward operational goals and training deliverables.
2. Consult Regional Security Managers to determine trends and regional training needs.
3. Plan, prepare, and facilitate training in conjunction with FTOs for security officers, supervisors, site-based management teams, and Headquarters-based teams on security functions, processes, responsibilities, technologies and more, considering variances in cultural learning styles and time zones.
4. Travel domestically and internationally for up to 40% of the time.
5. Develop, edit, and facilitate training material and presentations according to the Core Training Plan and Datacenter Physical Security objectives including synchronous learning opportunities, courses, manuals, instructor- led PowerPoint presentations, and written assessments.
6. Maintain a documentation review cycle to ensure content remains accurate and up to date with processes and procedures and Datacenter Physical Security branding.
7. Serve as training team representative on projects with operations personnel and other Subject Matter Experts throughout document review and document creation cycles to ensure accuracy, usability, and procedural requirements.
8. At the direction of the Regional Training and Development Manager, assign training in the Core Training Plan and the Securitas Learning Management System.
9. Conduct weekly, monthly, and quarterly audits with their teams to ensure all program staff are compliant with the required Statement of Work on training and provides monthly status reports. Complete site visits and in-person training throughout the region and globally if required.
10. Perform tasks and duties of a similar nature and scope as required for assigned office.

JOB REQUIREMENTS:

• Bachelor's Degree and with at least 3 years of training-related experience.
• Effective people management skills to include working with a geographically distributed team.
• Excellent organizational skills and extremely high attention to detail.
• Effective time management in order to deliver projects on time and that meet expectations.
• Ability to receive direct or indirect instruction in written, oral, diagrammatic, or schedule form; act upon such instruction, and partner with stakeholders for clarification when needed.
• Competent writer; exhibits knowledge of spelling, grammar, and punctuation.
• Experience working in a fast-paced, detail-oriented workplace where judgment and professionalism were necessities.
• Capability to work under pressure while maintaining a professional image and approach with both internal and external customers.
• Ability to create and revise documentation with a variety of stakeholders.
• Ability to quickly learn and utilize new techniques and technologies as required.
• Ability to exercise independent judgment and decision-making skills.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to plan and lead training sessions and confidently chair other such business meetings.
• Prepared to travel with flexibility and a short notice to support the business

To learn more about us, please visit us at: www.securitas-singapore.com.

We regret that only shortlisted candidates will be notified.