Responsibilities:

1. Team Leadership

• Lead, supervise, and mentor a team of air conditioning repair and maintenance technicians.
• Provide ongoing training and development opportunities for the team. Foster a positive and collaborative work environment.

2. Service Coordination

• Develop and implement efficient repair and maintenance schedules.
• Coordinate service calls, prioritize tasks, and allocate resources effectively.
• Ensure prompt response to emergency repair requests.

3. Technical Expertise

• Stay updated on industry trends, new technologies, and advancements in air conditioning systems.
• Identify opportunities for process improvement and implement best practices.
• Provide technical guidance and support to technicians in troubleshooting and resolving complex issues.

4. Customer Satisfaction:

• Establish and maintain strong relationships with clients.
• Address customer inquiries, concerns, and ensure high levels of satisfaction.

5. Budget Management:

• Develop and manage the departmental budget, ensuring cost-effective operations.
• Monitor expenses, analyse budget variances, and implement cost-saving measures.

6. Compliance and Safety:

• Ensure compliance with industry regulations, safety standards, and company policies.
• Implement and enforce safety protocols to ensure the well-being of employees and customers.

7. Inventory Management:

• Manage and control the inventory of spare parts and equipment.
• Coordinate with suppliers to ensure the availability of required materials for repairs.
• Generate regular reports on repair and maintenance activities, including key performance indicators (KPIs).

8. Reporting:

• Provide updates to senior management on departmental performance and challenges.

Requirements:

• Possess a Singapore Class 3 license will be an added advantage.
• Minimum diploma in Electrical, Mechanical or Electronic field.
• At least 3 years of working experience in the related field; with maintenance experience in HVAC, refrigeration & M&E systems.
• Positive attitude, good interpersonal & customer-centric skills.
• Experience in air-conditioning repair & maintenance.
• Strong knowledge/experience in HVAC or ACMV systems for residential or commercial sectors.
• Ability to work independently and collaboratively in a team.
• No experience is also welcome to join as apprentice.

Working Location:

Sungei Kadut

• Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Note:

• Only shortlisted candidates will be notified.