Role Summary

We're seeking a dynamic and highly skilled Sales Engineer Specialist to join our presales team. This role will focus on enabling and accelerating customer outcomes through cybersecurity platform storytelling, managed detection and response (MDR), and incident response alignment, all while staying deeply in tune with the threat landscape and C-level buyer challenges.

You will serve as the technical expert across the sales lifecycle-educating, influencing, and solving complex security challenges alongside our customers, partners, and internal sales teams.

What You Will Do

Customer Engagement

• Act as a trusted cybersecurity advisor to prospects and customers from technical leads to CISOs.
• Understand and articulate security pain points, threats, and risk mitigation strategies.
• Drive discovery, solution design, and technical validation across Sophos' full product and services portfolio.
• Provide high-level architecture guidance and cyber strategy aligned to business goals.
• Lead technical win strategy and ensure successful proof of concepts, demos, and evaluations.
• Identify opportunities for solution expansion and long-term value creation in key accounts.
• Partner & Channel Enablement
• Deliver technical enablement to MSSPs, MSPs, Strategic Channel Partners, and distributors.
• Guide partners to effectively position Sophos solutions across the upper mid-market and enterprise segments.
• Collaborate with partners to shape go-to-market solutions and align with joint opportunity plans.
• Champion the Sophos technical vision to channel communities and integrators.
• Strategic Sales Support
• Partner with Sales & SEs to drive territory planning, technical account strategy, and pipeline growth.
• Influence revenue goals by supporting opportunity qualification, proposals, and technical closure.
• Represent Sophos at customer events, executive briefings, and strategic meetings.

What You Will Bring

• 5+ years in a presales or technical consulting role within cybersecurity or enterprise IT.
• Strong knowledge of cyber threats, attacker behaviours, and modern detection strategies.
• Deep technical experience with network security, EDR/XDR, MDR, SIEM / SOAR, email/cloud security, and SOC operations and firewalls
• Proven ability to influence technical and executive audiences through storytelling and solution framing.

Desirable

• Experience with MDR, incident response planning, and demonstrating ROI from managed detection and response services.
• Strong knowledge of competitive cybersecurity vendors and platform differentiation strategies.
• Industry certifications (e.g., CISSP, CEH, GIAC, CCSP, etc.) are a plus.