The CO in Learning Support Team is a highly logistical function within the organization. The role of the LST - CO is to oversee day-to-day responsibilities for the department, including scheduling and booking resources, support for learner's registrations and to also assists with the creation of the desired learning environment and the management of logistics and equipment.

• Ensure sufficient assessment session timeframe being allocated as based on the number of learners

• Engage and maintain a healthy collaboration with internal and external stakeholders and vendors

• Maintain training facilities and conditions of the available equipment

• Coordinate logistics and resources across the organisation, products and services and external venues

• Check and track learners' attendance and assessment results

• Monitor and evaluate training programs, processes and workflows for quality and effectiveness; make recommendations for improvement.

• Ensure all learning materials are up-to-date

• Ensure that programmes and activities are carried out as per the set curriculum

• Familiarize with all the available modes of payment SOP (SkillsFuture Claim submission, NTUP UTAP reimbursement, PSEA Withdrawal, NETS or PAYNOW)

• Able to explain the funding structures, pedagogy and programmes offered

• Ensure all documents are handled with PDPA in mind

• Upload soft copies of the post-class documents to Microsoft Teams and physical copies to the relevant teams for checking

• Logistics and resources management

• Classroom rental management

Other related duties as assigned by the Superior