The Centre for Liveable Cities (CLC) Limited is a knowledge centre under the Ministry of National Development with a mission to distil, create and share knowledge on liveable and sustainable cities. The Centre's work spans research, capability development, advisory and knowledge platforms, including the World Cities Summit. You can expect a dynamic and rewarding career at CLC, where you will help to profile and share Singapore's thought leadership and expertise in urban governance and solutions.

As part of its mission to distil, create and share knowledge on liveable and sustainable cities, CLC manages relationships with a large number of external partners, including foreign leaders and city governments around the world, private corporations, research institutes, international organisations and NGOs. The Manager (Partnerships & Engagements) is part of the team that is responsible for CLC and World Cities Summit (WCS) partnerships and engagements, at both strategic and operational levels.

At the organisational level, you will support CLC management by developing the frameworks and protocols for managing external relationships. The framework would entail identifying new partners, assessing existing relationships, leading to the tiering, resourcing and assignment of partnership engagement. The protocol for each partnership would entail clarifying partnership objectives and developing strategies for working with them. Responsibility for managing individual partnership relationships would be shared out amongst CLC's workstreams, as appropriate and consulted with the relevant agencies in the Ministry of National Development (MND), Ministry of Foreign Affairs (MFA) etc.

At the operational level, you will be part of the team to manage many of CLC's relationships, particularly those with foreign government entities, international organisations and city networks. The Partnerships and Engagements team includes staff responsible for high level WCS engagements - including invitations, hospitality, organising networking sessions and engagements with foreign Ministers, Mayors, city leaders.

A core part of your work would also be to oversee the management, roll-out and adoption of a customer relationship management system.

Key responsibilities:

• Liaise with vendor for the roll-out and adoption of a customer relationship management system, ensuring that it aligns with organisation's goals and strategies.
• Engage and maintain good relationships with CLC partners and entities, with a special focus on engaging Ministers, Mayors and city leaders from other countries.
• Work closely with MND International Relations team and MFA when engaging foreign leaders and government entities.
• Prepare briefs and talking points to support protocol/engagements with foreign dignitaries, VIPs and senior officials.
• Support WCS Hospitality and Protocol management
• Support team to prepare and track VIP invitations for WCS.

Requirements

• A tertiary education in a relevant discipline in business administration, international relations or business information systems.
• A blend of technical, managerial and strong interpersonal skills would be advantageous.
• Ability to engage with senior officials or business leaders.
• Meticulous, critical thinker, resourceful, team player and keen learner.