Assistant Boutique Manager (Luxury Retail - Lifestyle Brand)
Location: Singapore
Job Type: Full-Time

Job Highlights

• Lead boutique operations in a premium retail setting
• Coach and develop a high-performing sales team
• Deliver an exceptional in-store customer experience

Job Description

We are looking for a dynamic and service-oriented Assistant Boutique Manager to support the daily operations of a luxury boutique in Singapore. This role is ideal for individuals with strong leadership experience in retail or hospitality who are passionate about customer engagement and driving team success.

As the Assistant Boutique Manager, you will play a key role in supporting the Boutique Manager to ensure seamless operations, outstanding service, and the achievement of sales and profitability targets. You will also step in to lead the team in the manager's absence.

Key Responsibilities

Boutique Operations:

• Ensure the boutique is clean, well-organized, and visually merchandised to high standards
• Oversee daily store operations and assign tasks to Sales Associates
• Liaise with internal departments to maintain smooth store functioning

Customer Experience:

• Provide a warm welcome and personalized service to clients
• Understand customer needs and recommend suitable products and services
• Introduce customers to the full product range and elevate their shopping experience

Cash & Inventory Management:

• Monitor daily cash handling and ensure compliance with financial policies
• Manage inventory levels and coordinate timely stock replenishment and campaign materials

Team Development:

• Coach and mentor Sales Associates to enhance service performance
• Conduct regular training sessions to build product knowledge and selling skills

Compliance & Safety:

• Ensure adherence to all operational procedures and regulatory standards
• Promote a safe, clean, and compliant work environment

Requirements

• Diploma or degree in Business, Retail, or Hospitality Management
• Minimum 6 years of customer service or retail experience, including 4 years in a supervisory role
• Strong leadership and team management skills
• Analytical with the ability to track performance metrics and drive results
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office applications
• Able to work retail shifts, including weekends and public holidays

Registration No: R22104771

EA Licence No: 22C1376