Job Overview:

Dona Manis Cake Shop is seeking a hardworking and reliable Bakery Customer Service Assistant to support the smooth running of our bakery operations. As part of the front-of-house team, you will assisting in tending to customers, taking their orders, and getting their pastries ready-to-go!

We're looking for a friendly and efficient team player to join us in Katong. If you have a warm, helpful attitude, enjoy fast-paced work, and can handle multiple tasks with ease, we'd love to hear from you!

Here's what we're looking for:

✨ Skills Needed:

• Sweet and courteous customer service skills
• Comfortable using the POS system
• Good with basic math
• Good command of English, ability is to speak a second language is a plus.
• Organized: able to record daily inventory, report sales, answer phone calls, and take orders
• WSQ Level 1 Food Safety Handling Certificate required.

Duties include

• Greet and welcome customers
• Take customer orders (and communicate orders to the kitchen if necessary).
• Pack customer orders.
• Answer customers questions.
• Key in orders in POS system.
• Collect payment from customers and perform other cashiering duties when necessary.
• Check inventory (e.g. ensure sufficient stock of items) and raise inventory orders when needed.
• Keep service areas and shop floor clean and organized.
• Support back of house when required.
• Any other duties as required.

Working Days and Hours

• Full-time (5 days a week)
• Part-time (3-4 days a week)
• At least one weekend day required
• Work day starts at 8am

Working Location

Katong