Social Service Operation Lead [Buangkok | Up to 6900 | Managerial and organizational leadership] - SM09
Job post no longer accepts applications
THE SUPREME HR ADVISORY PTE. LTD.
Assistant Head of Operations & Development
Working hours: 5 days, 9:00am - 6:00pm
Location: Buangkok
Salary: $4300 - $5000
Responsibilities:
Management Function
Role Function
Development Function
Taskforce Involvement
Requirement:
WhatsApp: https://wa.me/6591044149 (Shermaine)
Siah Sze Ming Reg No: R24125414
The Supreme HR Advisory Pte Ltd EA No: 14C7279
Working hours: 5 days, 9:00am - 6:00pm
Location: Buangkok
Salary: $4300 - $5000
Responsibilities:
Management Function
- Supervise the daily operations in the Hostel according to the SOPs.
- Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
- Oversee staff relationship with residents and stakeholders.
- Manage staff morale, motivation and discipline in the department
- Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
- Assist HOD to manage budget and manpower allocation
- Lead and support departmental meetings as necessary.
- Deliver Trauma-informed practices in daily staff and residents interactions/management.
- Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
- Responsible in achieving Department goals
- Ensure work goals are aligned with Department goals
Role Function
- Cover the role of the shift staff when necessary
- Effective and fair roster planning to cater to the needs of the daily operations.
- Ensure adherence to the SOPs in the daily operations of the hostel
- Coach YWAs and NRCWs to perform their roles effectively
- Coordinate with other Departments when necessary
- Manage and oversee all documentations required for the department
- Assist HOD in preparation and submission of Monthly/Quarterly reports
- Assist HOD in managing crafting/reviewing/amending SOPs as per required
- Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
- Oversee the all process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
- Oversight on departmental portfolio progress.
Development Function
- Assist HOH/HOD in roles and functions which are assigned.
- Assist HOD in planning the development of the YWA and NRCWs in the department.
- Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
- Identify and attend courses/training for personal and professional growth and development.
Taskforce Involvement
- Able to lead taskforces within the department
- Able to represent the department to contribute in inter-department/inter-division taskforces
Requirement:
- Degree or Diploma with at least 2 years of management experiences
WhatsApp: https://wa.me/6591044149 (Shermaine)
Siah Sze Ming Reg No: R24125414
The Supreme HR Advisory Pte Ltd EA No: 14C7279
JOB SUMMARY
Social Service Operation Lead [Buangkok | Up to 6900 | Managerial and organizational leadership] - SM09
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
15 days ago
N/A
Full-time
Job post no longer accepts applications
Social Service Operation Lead [Buangkok | Up to 6900 | Managerial and organizational leadership] - SM09
Job post no longer accepts applications