Description

Activate Interactive Pte Ltd ("Activate") is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people's lives, then we would love to hear from you.

Co-Development Business Unit is looking for Senior Product Manager

Internal code: A25079

What will you do?

• Join us as we support Singapore's vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering.
• The Product Manager (PM) supports the conceptualisation, development, product roll-out and continuous improvement of a set of product features. On a day-to-day basis, this means supporting all the different facets of a project and making sure they are coordinated and have an impactful and positive outcome.
• Conceptualisation: PM will support in conceptualising the communications and enagagement plan to drive adoption or greater buy-in of products/services through the appropriate use of communications channels/materials
• Development: PM will work closely with development/engineering teams to help translate technical solutions into use cases for the public officers through the existing communications and engagement platforms.
• Product roll-out: PM will collaborate with key stakeholders and support product go-to-market, adoption and usage strategies to deliver outstanding value proposition.
• Continuous Improvement: Post launch, the PM will need to continue to monitor the usage and performance of the product to identify further opportunities for improvement.

Publications or Communications Management

• Co-ordinate, liaise and curate content with owners, vendors, and internal/external stakeholders for communications artefacts production (for e.g. newsletters, electronics direct mailers, invitations, etc).
• Disseminate advisories and other communication materials.
• Maintain and report on communications track sheet.
• Maintain and report on budget utilisation.
• Maintain and report on distribution list updates.

Events Management

• Source and facilitate with procurement of services for communication & engagements related tasks and deliverables, as required
• Event planning and management
• Booking of meeting rooms

Query Portal and Web Pages Management

• Administer secretariat mailboxes - for e.g. creation and archival
• Query Management Portal
• Manage and administer survey tool
• Programme/project secretariat function

Portal Management:

• Generation and conceptualisation of suitable content, in conjunction with the project team(s) - including copy writing and editing.
• Collate, adapt and repurpose content for diverse audiences and varying requirements - e.g. technical to non-technical, factsheet content to blog post.
• Uploading and posting on portals, platforms and/or websites - including design/layout and creation of pages/sites.
• Manage content updates and refreshes as and when required.
• Respond to user comments and queries in a timely and appropriate manner in consultation with the project team(s). Monitor and moderate forum content for inappropriate content, in line with terms of use.
• Monitor, maintain and ensure the functionality and usability of the portals/platforms/websites - including regular testing of links, browser/device compatibility testing, usability testing, along with the required rectifications/resolutions.
• Manage access rights and permissions for the portals/platforms/websites
• Propose and manage enhancements to portals/platforms/websites to improve functionality and usability.

Requirements

What are we looking for?

• Experience in digital marketing: email marketing, content marketing, social media marketing, marketing analytics, web search, and AI.
• Experience in planning and executing events
• Experience in developing a marketing strategy & plan
• Proficiency in project management and cross-functional collaboration
• Able to understand technical concepts in product
• Able to contextualize and switch between macro product market strategy to micro product engagement with other government agencies
• Familiar with design tools (e.g. Adobe Photoshop, InDesign and Canva)
• Excellent communication and interpersonal skills; time management
• Prior experience in customer engagement, tech market strategy or data analytics is a good to have
• Able to thrive in an uncertain and agile environment and work independently and collaborate in a team
• Minimum of 5 years' experience in digital marketing and events is a plus
• Familiar with leading search tools (e.g. Google Search Console, Ahrefs, Semrush)
• Knowledge in AI/ML
• Creative with an eye for design
• Data and insights driven
• Outgoing personality, proactive, and takes initiative
• An appetite for learning and development
• Resourceful problem solver

Benefits

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at careers@activate.sg

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

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