Captain (Japanese Fine Dining)
OUE RESTAURANTS PTE. LTD.
RESPONSIBILITIES
REQUIREMENTS
LOCATION
Sentosa
- Learn and be well equipped in the knowledge of the products and services the restaurant provides to assist and address guest queries
- Set up and prepare dining areas according to the reservation list of guests and their respective requests, keeping in line with setting standards
- Welcome guests to the restaurant and escort them to their seats
- Be comfortable in explaining and recommending food, wine, and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc
- Initiate and provide genuine customer service
- Understand and anticipate individual guests' needs to deliver personalized customer service
- Closely observe and listen to feedback from guests and respond accordingly
- Possess, or pick up, knowledge about food allergies, dietary restrictions, and common brands of beverages to facilitate smooth recommendations to guests
- Manage and pace the firing of guests' meal courses, according to their speed of consumption and interactions
- Monitor dish courses for multiple guests, ensuring the right dishes are being served
- Communicate with Chef on any changes and additions to guest requests
- Remove each course plate before bringing out the next course
- Process billings accurately and promptly
- Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
- Any other duties as assigned by Management
REQUIREMENTS
- Relevant experience in a Japanese restaurant setting is preferred, but not mandatory
- Be able and willing to learn fine dining service with training provided
- Strong, cohesive team player
- Holds critically high hygiene and safety standards
- Willingness to work shift hours, weekends, and public holidays, 5.5 day work week (fixed Off days)
LOCATION
Sentosa
JOB SUMMARY
Captain (Japanese Fine Dining)
OUE RESTAURANTS PTE. LTD.
Singapore
15 days ago
N/A
Full-time
Captain (Japanese Fine Dining)