Restaurant Management

• Assist in overall management of the restaurant operations

• Supervise and coordinate assigned shift; conduct daily pre-operation meeting

• Observe, teach and correct staff's service standards

• Order daily supplies

• Ensure adherence to quality expectations and standards

• Ensure compliance with company cash handling policy and procedures

People Management

• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

• Plan duty roster

• Check on staff punctuality and discipline

Customer Service

• Handle customer enquiries and complaints

• Ensure customers' satisfaction

Administration and Reporting

• Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors